Privacy Policy

Last updated: 30 August 2026

Secure Storage NSW ("we", "us") is committed to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

What we collect

• Contact details: name, phone, email, residential address.
• NSW firearms licence number, and the registration details of firearms you store with us.
• Booking and payment details (payments are processed by Stripe — we never see or store your card number).
• Intake records: serial numbers, condition photographs and inventory tags for stored firearms.

Why we collect it

• To provide storage services and meet our record-keeping obligations as a licensed firearms dealer under the Firearms Act 1996 (NSW).
• To verify your licence and each firearm's registration before intake.
• To contact you about your booking, renewals, and the return of your firearms.

Who we share it with

• NSW Police Firearms Registry — where required by law as part of dealer record-keeping and firearms transactions.
• Service providers — Stripe (payments), SMTP2GO (email delivery), and our website hosting provider, each only to the extent needed to run the service.
• We do not sell your personal information or use it for third-party marketing.

Storage and security

Records are held in secured systems with access limited to authorised staff. For security reasons we do not disclose our storage location.

Access, correction and contact

You can request access to, or correction of, your personal information at any time by emailing bookings@securestoragensw.com.au or calling 0414 127 684. If you have a privacy concern, contact us first; you may also complain to the Office of the Australian Information Commissioner (oaic.gov.au).